Independent strategic creative agency

A website that brings in work.

Qualls builds websites that turn attention into enquiries: clear structure, good design and a site your team can run without a developer. Smaller sites start from around $5k, and our fixed Website Foundation package is $12,500. We’ll tell you straight where yours sits.

Everything a working website needs. Included.

No mystery line items. Every Qualls website ships with the full kit.

Custom design

Designed around your brand. No templates.

A CMS you can edit

Update pages yourself. No developer needed for everyday changes.

SEO, AEO & LLM foundations

Clean structure, search-friendly markup and content AI engines can find and cite.

Mobile-first build

Looks good and works hard on every screen size.

Fast performance

Pages that load fast, which visitors and Google both notice.

Website security

SSL, WAF protection, MFA and role-based access, set up from day one.

Analytics wired in

Know what’s working from the day the site goes live.

Training & handover

Your team leaves confident running the site themselves.

Found by people. Cited by AI.

More of your customers now ask ChatGPT, Gemini or Google’s AI Overviews before they ever click a search result. Answer engine optimisation (AEO) keeps your site in those answers. Every Qualls build includes it.

Schema & structured data

Machine-readable markup that tells search engines and AI systems what you offer, where you operate and why you’re credible.

Quotable content

Direct answers, honest FAQs and specific claims, written so AI tools can cite you and customers can believe you.

Crawlable foundations

Clean HTML, sensible headings and fast loads, so crawlers and LLMs index everything that matters.

Visibility that gets measured

We track how you show up in AI answers and search, and adjust as the engines change. They will.

Websites we’ve shipped.

From client projects.

“Qualls took the time to truly understand our brand and vision, delivering a stunning website that perfectly reflects who we are… We couldn’t be happier with the results.”

“They took a complex product and helped us launch a website that feels intuitive, engaging and creative.”

Hayley Rathbone ★★★★★ Hayley Rathbone Taguchi Melbourne

Start with what isn't working.

You don't need a finished scope or the right jargon. Start with whatever the site is failing to do right now.

The website is hard to update. Make everyday edits safe, fast and yours.

For teams whose site only changes when a developer has time (or nerve).

We rebuild the content structure and CMS around the people who maintain the site, so updates become routine.

Sound familiar?
Content updates queue behind a developer, small changes break layouts, or the CMS fights the people using it.
The work might include
Content audit, information architecture, content modelling, CMS build (Craft, WordPress or bespoke), editor training and handover.
Start with this
We’ve outgrown the template. Keep the speed. Lose the ceiling.

For businesses that launched fast on a website builder and are now paying for it in workarounds.

The tool didn’t get worse. Your business just needs more from it. We plan the move carefully so you keep your rankings, your content and your momentum.

Sound familiar?
The template dictates what you can say, integrations are held together with duct tape, or the site no longer survives contact with your plans.
The work might include
Migration planning, content restructure, custom design and build, SEO-preserving redirects and an editable CMS foundation.
Start with this
The site no longer matches us. Bring the website back in line with the business.

For organisations that have moved on while the website stayed put.

We work out what the organisation needs to say now, then rebuild the story, structure and design so the site reflects the business you’ve become.

Sound familiar?
The offer, audience or positioning has changed; the site still tells the old story; sales conversations start with an apology for the website.
The work might include
Messaging and positioning review, content strategy, information architecture, redesign, rebuild and launch planning.
Start with this
The redesign keeps stalling. Momentum, structure and a finish line.

For teams a couple of false starts into a rebuild that everyone wants and no one owns.

We give the project an outside spine: a decided direction, a scope people can hold and a delivery plan that survives busy quarters.

Sound familiar?
Scope keeps moving, stakeholders disagree, or the project needs a team outside the org chart to hold the thread.
The work might include
The Sharp Brief, scope definition, stakeholder alignment, phased design and build, and a launch date that holds.
Start with this

None of these quite fit?That's fine. Most projects start somewhere in between.

Ask a question

Want a straight answer on scope and cost?Smaller sites can start around $5k, and Website Foundation is a fixed $12,500. One conversation gets you a straight number.

Get a quote

Contact us

Let's fix the website.

Send the rough version. A few clear sentences are enough to start.

Senior people read every note. We usually reply within two working days.

Relevant work

Proof in market.

See all case studies

What makes a website work

Better structure, better content, better CMS, better performance.

A good website has to make sense to visitors, search engines, editors and the team that keeps it alive after launch.

Website services

Design and development from structure to launch.

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UX & journey mapping

Design with the user in mind.

User flows and journeys mapped so the path to action feels obvious.

UX & journey mapping

Design with the user in mind.

UX and journey mapping plots the path someone takes from first landing to doing the thing you want them to do: where they arrive, what they need to know, what they're trying to decide and what gets in the way. We map the route people take, because a brand is judged on whether the next step is obvious.

Most sites lose people in the gaps. A confusing menu, a form that asks too much, a service page that buries the answer. Each one is a place where trust leaks out and someone leaves. Once the journey is mapped, the design has a job, the content has an order and nobody argues about the homepage for three weeks.

First we name who's visiting and what each of them came to do. Then we map the flows, sketch the key screens in low fidelity and test the path before a pixel is polished. The hard calls get made early, so the finished site feels effortless, with an obvious next step on every screen.

Open page
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Content strategy

Content that drives results.

A plan for what to say, where, and in what order, across every channel.

Content strategy

Content that drives results.

Content strategy is the plan beneath every word on your site, in your inbox and across your channels: what you say, who you say it to, where it lives and what order it lands in. Without it, content gets written page by page, by whoever has time, and the story drifts.

Content is where most of the buying happens. Someone reads a service page, an email, a project write-up, a form. If those are vague, padded or out of order, you lose them. A clear plan makes the important thing easy to find and the next step obvious, and it keeps every channel telling the same story.

We work out what you need to say and who needs to hear it, then build the structure to hold it: a content model, a hierarchy and a publishing schedule your team can keep. We map it to how people search and decide, write it in plain language and hand you a system you can run without us. The aim is content that still works long after launch.

Open page
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Web design & development

Design meets function.

Responsive sites that look the part and work on every device.

Web design & development

Design meets function.

Web design and development is where a brand becomes a place people use. The look matters, but so does how fast a page loads, how quickly someone finds the one thing they came for and whether the form at the end respects their time. We build sites that hold up on a phone in poor signal as well as on a big screen, because that's where most people will meet you.

Design and build are one job here. We design in the browser early, so what you sign off is what ships: the type, the spacing and how it behaves on a small screen. The structure underneath gets the same care as the surface, which is why the site feels simple to use even when the content behind it isn't.

We build on a CMS your team can run, so the site stays current without a developer on call for every edit. Clear content models, sensible fields, fast pages and clean code. The aim is a site that still works months after launch: easy to update, easy to find and easy to extend as you grow.

Open page
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Content management (CMS)

Take control of your content.

Craft, WordPress or bespoke: a platform your team updates without a developer.

Content management (CMS)

Take control of your content.

A content management system is the part of your brand that your team lives in. It decides whether publishing a new project, hire or campaign page takes five minutes or a support ticket. Most platforms arrive with strong opinions about what a page is and how much control you should have. That's fine for a basic blog. It falls apart the moment your content has structure: projects, products, people, services, case studies, the pieces that need to appear in more than one place.

We build the content model around how you work. For Seadar, that meant a Projects channel with proper fields: project type, client, contractor and a repeatable scope list, so every job is captured the way they describe it on site. The right fields and relationships, set from the start, so the control panel matches the way your organisation thinks and the front end gets clean content to work with.

The goal is the right amount of control. Too little and every edit becomes our job. Too much and the site turns into a scrapbook of one-off decisions. We shape the authoring experience so editors can publish, manage assets and preview pages without touching code, while the design system holds the brand together. Craft, WordPress or bespoke: we pick the platform that fits the work, then build it so the site keeps moving after launch day.

Open page
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Search (SEO)

Get found online.

On-page and off-page work that lifts your ranking and brings the right traffic.

Search (SEO)

Get found online.

Search is how people find you when they already have the problem you solve. They type it into Google, they ask an AI assistant, and a handful of results come back. SEO gets you into that handful, for the searches that matter to your business.

We split it the way the work splits. On-page is everything you control: the structure of your site, the words on the page, the titles and headings, the speed, the way it behaves on a phone. Off-page is the trust signals from elsewhere: links, mentions, the signs that other credible sites take you seriously. Most of the lasting wins come from getting the on-page foundation right, because a clear, well-built site is one search engines can read and people want to stay on.

First we agree what you want to be found for, then build the content and structure to match. That means proper keyword research, a site organised around how people search and pages written to answer the question. Then we measure it, so you can see your ranking move.

Open page
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Data & analytics

Make informed decisions.

The metrics that show what's working, so the next call is an informed one.

Data & analytics

Make informed decisions.

Data and analytics is how you find out whether the work is working. We focus on the few measures that map to what you want: enquiries, signups, sales, the form that gets finished instead of abandoned. The point is a clear read on what's happening, so the next decision rests on evidence rather than the loudest opinion in the room.

Guesswork is expensive. Without measurement, you redesign on a hunch, pour spend into the channel that feels busiest and argue about the homepage with no way to settle it. Good analytics tells you what to keep, what to cut and where people drop off. It turns "we think" into "we know", and it makes the brand better the longer it runs.

We start from your goals. We work out what success looks like, set up tracking you can trust and build a view that answers your questions at a glance. Then we read it with you in plain language: what changed, what it means and what we'd do next.

Open page

Platforms

The stack should fit the project.

Qualls can work with suitable CMS and static approaches depending on the brief. The important part is choosing a setup that supports the content, performance, editing needs and long-term maintenance plan.

Qualls editorial graphic for the Craft CMS article Why we like Craft CMS A CMS is part of the brand system. Craft earns its keep by fitting the content model to the client.

Website project checklist

Questions to answer before a website brief.

How we work.

Every website project has its own shape. These are the steps of our QC process, and we bring you in where your input matters most.

01

Consult

What's changing, what's at stake and who do we need to convince?

02

Collaborate

What position do we take, what story do we tell and how will we measure success?

03

Create

What does it look like, and where does it need to show up?

04

Count

How does the work launch, and how do we know it’s working?

Prefer the step-by-step view?The QC Process shows what happens in each step, from first conversation to measured result.

See the QC Process in action

Want a straight answer on scope and cost?Smaller sites can start around $5k, and Website Foundation is a fixed $12,500. One conversation gets you a straight number.

Get a quote

Questions

Frequently asked.

What does a website project cost?

Smaller sites can start around $5k. Website Foundation, our fixed package for most businesses, is $12,500 over eight weeks. Bigger builds are scoped from there. One conversation gets you a straight quote for your project.

Do you design and build websites?

Yes. We can help from the first messy sitemap through to launch. That can include website strategy, content structure, interface design, front-end development, CMS planning, analytics and the practical handover pieces your team needs.

What CMS do you use?

We and our customers love their projects in Craft CMS, especially when the content model needs to be thoughtful. That said, we can work with pretty much any CMS under the sun, and we're happy to walk through the options during kickoff.

Can you redesign an existing website?

Absolutely. We'll look at what's already working, what's getting in the way and what needs to change, then rebuild the site around a clearer structure and a better user experience.

Do you handle copy and content structure?

Yes. Content is usually where the website work begins. We can write, edit, restructure or migrate content, and we'll help turn the rough material into pages people can use.

Can you help with SEO foundations?

Yes. We'll build in the sensible foundations: page structure, metadata, internal links, performance basics, accessibility and analytics. If you need deeper ongoing SEO work, we can scope that separately.

What happens after launch?

We don't disappear the second the site goes live. We can help with handover, CMS guidance, launch checks, early fixes and ongoing improvements if the site needs regular care.

Ready when you are

Let’s get started.
Send through your details and we’ll get right to work.

Get a quote