UX & journey mapping
Design with the user in mind.
User flows and journeys mapped so the path to action feels obvious.
Independent strategic creative agency
Qualls builds websites that turn attention into enquiries: clear structure, good design and a site your team can run without a developer. Smaller sites start from around $5k, and our fixed Website Foundation package is $12,500. We’ll tell you straight where yours sits.
Built in, not bolted on
Search & AI
More of your customers now ask ChatGPT, Gemini or Google’s AI Overviews before they ever click a search result. Answer engine optimisation (AEO) keeps your site in those answers. Every Qualls build includes it.
Machine-readable markup that tells search engines and AI systems what you offer, where you operate and why you’re credible.
Direct answers, honest FAQs and specific claims, written so AI tools can cite you and customers can believe you.
Clean HTML, sensible headings and fast loads, so crawlers and LLMs index everything that matters.
We track how you show up in AI answers and search, and adjust as the engines change. They will.
Recent builds
Client words
“Qualls took the time to truly understand our brand and vision, delivering a stunning website that perfectly reflects who we are… We couldn’t be happier with the results.”
“They took a complex product and helped us launch a website that feels intuitive, engaging and creative.”
What brings people here
You don't need a finished scope or the right jargon. Start with whatever the site is failing to do right now.
For teams whose site only changes when a developer has time (or nerve).
We rebuild the content structure and CMS around the people who maintain the site, so updates become routine.
For businesses that launched fast on a website builder and are now paying for it in workarounds.
The tool didn’t get worse. Your business just needs more from it. We plan the move carefully so you keep your rankings, your content and your momentum.
For organisations that have moved on while the website stayed put.
We work out what the organisation needs to say now, then rebuild the story, structure and design so the site reflects the business you’ve become.
For teams a couple of false starts into a rebuild that everyone wants and no one owns.
We give the project an outside spine: a decided direction, a scope people can hold and a delivery plan that survives busy quarters.
None of these quite fit?That's fine. Most projects start somewhere in between.
Ask a questionWant a straight answer on scope and cost?Smaller sites can start around $5k, and Website Foundation is a fixed $12,500. One conversation gets you a straight number.
Get a quoteContact us
Send the rough version. A few clear sentences are enough to start.
What makes a website work
A good website has to make sense to visitors, search engines, editors and the team that keeps it alive after launch.
Website services
Design with the user in mind.
User flows and journeys mapped so the path to action feels obvious.
Content that drives results.
A plan for what to say, where, and in what order, across every channel.
Design meets function.
Responsive sites that look the part and work on every device.
Take control of your content.
Craft, WordPress or bespoke: a platform your team updates without a developer.
Get found online.
On-page and off-page work that lifts your ranking and brings the right traffic.
Make informed decisions.
The metrics that show what's working, so the next call is an informed one.
Platforms
Qualls can work with suitable CMS and static approaches depending on the brief. The important part is choosing a setup that supports the content, performance, editing needs and long-term maintenance plan.
Why we like Craft CMS
A CMS is part of the brand system. Craft earns its keep by fitting the content model to the client.
Website project checklist
How the work moves
Every website project has its own shape. These are the steps of our QC process, and we bring you in where your input matters most.

What's changing, what's at stake and who do we need to convince?

What position do we take, what story do we tell and how will we measure success?

What does it look like, and where does it need to show up?

How does the work launch, and how do we know it’s working?
Prefer the step-by-step view?The QC Process shows what happens in each step, from first conversation to measured result.
See the QC Process in actionWant a straight answer on scope and cost?Smaller sites can start around $5k, and Website Foundation is a fixed $12,500. One conversation gets you a straight number.
Get a quoteQuestions
Smaller sites can start around $5k. Website Foundation, our fixed package for most businesses, is $12,500 over eight weeks. Bigger builds are scoped from there. One conversation gets you a straight quote for your project.
Yes. We can help from the first messy sitemap through to launch. That can include website strategy, content structure, interface design, front-end development, CMS planning, analytics and the practical handover pieces your team needs.
We and our customers love their projects in Craft CMS, especially when the content model needs to be thoughtful. That said, we can work with pretty much any CMS under the sun, and we're happy to walk through the options during kickoff.
Absolutely. We'll look at what's already working, what's getting in the way and what needs to change, then rebuild the site around a clearer structure and a better user experience.
Yes. Content is usually where the website work begins. We can write, edit, restructure or migrate content, and we'll help turn the rough material into pages people can use.
Yes. We'll build in the sensible foundations: page structure, metadata, internal links, performance basics, accessibility and analytics. If you need deeper ongoing SEO work, we can scope that separately.
We don't disappear the second the site goes live. We can help with handover, CMS guidance, launch checks, early fixes and ongoing improvements if the site needs regular care.
Ready when you are